We thought we would have a chat with Amy who is the dedicated consultant for our courier service to tell us a bit more about why your location should not prevent you from styling your home with our gorgeous handmade pelmets curtains and other soft furnishings.
Amy, who do you think would benefit from our courier service?
Our courier service targets clients outside our fitting area, which is Merseyside and parts of Greater Manchester or anyone even within our fitting areas who would like to fit our pelmets themselves.
We believe we are an industry leader when it comes to high-quality handmade pelmets and want everyone in the UK and beyond to benefit from our excellent products and services.
Tell us a bit more about the ordering process. What can clients expect to ensure they have an excellent customer experience?
What we do first conduct a telephone consultation with you. To help us give you the best advice, we ask for a rough measurement of your window. During the consultation, we will inspire you with our different designs and fabrics. We can hold video consultations should you wish to get a closer look at our products. When you are happy with your choice we confirm your measurements and give you the price.
So you can see exactly what you’re getting, we send out samples direct to you. Then once payment has been made, you can sit back, relax and let us do the hard-work!
Following our thorough quality assurance process, your order will be sent via courier within 2-3 weeks on a next day delivery service. But our service doesn’t end there. I will be on hand to ensure the process is seamless and you are delighted with the finished result.
For more details on how to order you can visit our courier page http://handmadebymaria.co.uk/courier
What are some of the concerns about the courier service?
I would say some people are a bit concerned about fitting the pelmets themselves. Anyone with basic DIY skills can fit our pelmets and we send out simple fitting instructions with the order. We are also available to answer any questions with regard to fitting. There is also a video available on our courier page to take you through the fitting process.
Amy, in the video below, tells us a bit more about how to order through our courier service.